FIEN ACKERMAN

FIEN ACKERMAN
Social Media & Content marketeer
Smartphoto

How to get the happiest customers with the help of social media

There are lots of new trends, new possibilities on Social Media for 2020 to talk about. But in the end, it's all about creating a happy customer. Happy customers feel connected with your brand, they are more loyal, and most of all, they create a positive vibe around your brand. That's exactly what smartphoto is striving for. To create that positive vibe, a smart use of social media is crucial. In this presentation, Kristof en Fien will explain you how smartphoto has one of the highest NPS numbers in Belgium and how social media contributes to this success.

Be inspired with tips and tricks how you should use your socials to have the happiest customers.