WALDO SMEETS

WALDO SMEETS
Head of Solution Consulting, Digital Marketing
ADOBE BENELUX

The Future of Customer Experience Management is Now!

Customer Experience Management (CXM) offers the next big breakthrough for companies looking to build stronger, lasting customer relationships. With customers expecting even more personalized experiences from brands, marketers must connect with each customer in ways that feel useful and natural—and do so at the rapid pace and enormous scale of modern business.

Over the past ten years, Waldo Smeets has helped various European top brands set up their online strategy and develop a distinctive online customer experience. Waldo is specialized in implementing new digital marketing solutions, both on a business and technical level.